Security & Compliance
Skyello is built with enterprise-grade security and compliance practices designed for industrial operations. We understand the critical nature of industrial data and maintain strict security standards throughout our platform.
Data Security
Encryption
All data transmitted to and from Skyello is protected using TLS 1.3 encryption protocols. Data stored within our systems is encrypted at rest using AES-256 encryption standards. Sensitive operational data is protected with end-to-end encryption throughout the entire data lifecycle.
Access Controls
Our platform implements comprehensive role-based access control (RBAC) to ensure users only access data relevant to their responsibilities. Multi-factor authentication (MFA) is required for all user accounts, and we support single sign-on (SSO) integration with enterprise identity providers.
Infrastructure Security
Hosting & Infrastructure
Skyello is hosted on Microsoft Azure with SOC 2 compliance standards maintained throughout our infrastructure. All data is stored in U.S.-based data centers to ensure jurisdictional compliance. Our network architecture implements segmentation and isolation protocols, with comprehensive DDoS protection and continuous monitoring systems.
Application Security
We conduct regular penetration testing performed by qualified third-party security firms. Our development process includes automated vulnerability scanning integrated into our CI/CD pipeline. All code undergoes thorough security review and static analysis before deployment, following secure development lifecycle practices.
Compliance Frameworks
Current & Planned Certifications
- • SOC 2 Type I (Planned for Q2 2025)
- • ISO 27001 (Planned for Q4 2025)
- • NIST Cybersecurity Framework alignment
- • GDPR and CCPA compliance
- • API 570/574/653 inspection standards support
Data Governance
Data Handling
Customer data ownership is maintained at all times, with customers retaining full control over their information. We implement strict data segregation protocols ensuring each customer's data remains isolated and secure. Data is not shared with any third parties without explicit consent from the customer, and we do not sell or distribute any data to any third parties at any time for any reason. Data retention policies are configurable based on customer requirements, and we maintain secure data deletion procedures to ensure complete removal when requested.
Privacy Controls
Our platform follows minimal data collection practices, gathering only information necessary for operational functionality. We implement anonymization and pseudonymization techniques to protect sensitive data. Data processing agreements (DPA) are available for enterprise customers, and we support the right to data portability in compliance with applicable privacy regulations.
Monitoring & Incident Response
Security Monitoring
Our security operations center operates continuously to monitor system health and security status. Real-time threat detection systems analyze network traffic and user behavior patterns to identify potential security incidents. Comprehensive audit logging captures all system activities, and automated security alerting ensures immediate notification of any suspicious activity.
Incident Response
We maintain clearly defined incident response procedures that are regularly tested and updated. Customer notification protocols ensure stakeholders are informed promptly about any incidents that may affect their data or services. Regular incident response testing validates our procedures, and comprehensive post-incident review processes help us continuously improve our security posture.
Business Continuity
Backup & Recovery
Automated daily backups ensure data protection without manual intervention. Multi-region backup storage provides geographic redundancy to protect against regional disasters. Point-in-time recovery capabilities allow restoration to specific moments in time, and we conduct regular recovery testing to validate our backup systems and procedures.
Availability
We maintain a 99.9% uptime service level agreement backed by robust infrastructure design. Auto-scaling infrastructure automatically adjusts to demand, ensuring consistent performance under varying loads. Our redundant system architecture eliminates single points of failure, and comprehensive disaster recovery planning ensures business continuity.
Vendor Management
All third-party vendors and service providers undergo comprehensive evaluation for security practices and compliance with our standards. We maintain ongoing vendor risk assessments and ensure appropriate contractual security requirements are established and monitored.
Key Infrastructure Partners
Microsoft Azure provides our primary hosting infrastructure with SOC 2, ISO 27001, and FedRAMP certifications. All AI compute is run on Lambda Labs, which is SOC 2 compliant and isolates all information and models on a customer-by-customer basis. Auth0 handles identity management services with comprehensive SOC 2 and ISO 27001 certifications.
Security Inquiries
For security-related questions, compliance documentation requests, or to report security issues:
General Contact: [email protected]
Last updated: June 2025